
Click
above to return to Case Histories main page.
Page 1/
SYNOPSYS:
New
company and new product launch including: marketing strategy, sales
strategy, branding, positioning and messaging, logo and corporate
identity, advertising, promotion and all copywriting; naming the
Company, developing the product naming convention, trademark research,
packaging, owner's manuals, trade exhibits, web site development,
maintenance and technical support, contract negotiations, and
more.
Was
Virtual Creative Director for 2 1/2 years.
FULL
STORY:
35
Days, an entirely new product, an unheard of new Company without a name, identity
or branding - and the Company's first product, a flat panel speaker that doesn't even
like look
a speaker.

This is
the BW2000, the first audio speaker without a speaker cone.
Day
one:
Rob
meets with the President, Senior Marketing and Sales staff. He describes
how all work will be reviewed and approved via the Internet to meet the
deadline. He outlines the entire plan and process.
To
successfully brand the product, we determine the essential elements:
- Press
Kit on CD-ROM and in printed form
- BW2000
Sell Sheet including product photos
- Introductory
mailers to attract distributors
- Trade
Show booth and elements including a 40x40' banner
- Retail
Product Packaging and Owner's Manual
- Promotional
Video to create excitement
- Advertising
for trade publications
- Web
Site
- Easy-to-remember
toll-free number
A budget, schedule
and all the required elements are agreed upon that day. Everyone is made aware of
how quickly they must react, especially relative to comments,
changes and approvals.
Step
One - The
Branding:
Determining
the market demographic to be everyone from 15 -55, and those interested
in creative design and innovation, Rob begins to build the brand.
The
objectives:
Benwin's
branding had to accomplish many objectives. Initially it needed to
accomplish three primary goals:
- Lend credibility to
the new Company
- Create a unique identity
and 'personality' for the Company
- Lend credibility to a product that looks more like a satellite dish than
a speaker, and is so innovative, it might be tough to sell.
Rob
renames the Brand from Kwong Quest to Benwin
Kwong Quest
- the manufacturer - was difficult to spell and remember. It also added
an ethnic quality that even if only 1% objected to, would result in 1%
fewer sales.
Benwin
was a shorter, more generic and
memorable brand name with no specific ethnic association. Rob
checks with the US Patent and Trademark Office to be sure the trademark can be
registered and finds it can.
Rob
develops the logo and main messaging to support the brand:

He delivers the
new logo for approval via email with the tag line:
'The New Shape of Sound'
This identifies the key product differences and becomes the basis for the
branding.
He
then creates the logo in all the necessary formats, for print, the web and
video - specifying exact colors to be used in print, the web and NTSC
video (CMYK, PMS, and RGB). This
insures the color will be consistent in all media, and he also specifies alternate colors when the logo is on a
black background and on white.
He then
posts all the logos on a private Internet Site so that even the
manufacturer in China can download them for the product labeling without
any delay.
Next he
creates a motion graphic for use in the video, CD and the web Site.

Since
the speaker technology involves sending vibrations through a flat panel,
the motion-graphic version of the logo reflected that characteristic
further branding the product.
All
elements are designed for across-the-board media.
All
elements are created simultaneously in formats and
resolutions so they can be used in all media. This
reduces costs by enabling the elements to be reused, expedites the
project and insures consistency throughout.
Rob
writes and designs the Launch Ad:
With
print publications typically needing Ads 30-60 days in advance, Rob
writes, designs and produces the first ad that will be used for
the launch. Since he writes and designs at the same time, the ad is
completed without losing any time in collaborating with an account
executive, a writer and a designer.
The
initial objective? Make sure people understand that, though it looks
very different, this is a completely flat speaker, associate the
Benwin Brand with flat panel technology, and let people know the applications for these new speakers.
|